LegalEase RCAP Privacy Policy

Effective Date: June 1, 2026

Last Updated: June 25, 2026

This Privacy Policy explains how LegalEase Incorporated, doing business as LegalEase ("LegalEase," "we," "us," or "our"), collects, uses, stores, shares, and protects information in connection with the Record Clearing Access Program, also known as RCAP, including our websites, intake tools, Wilma chat experience, eligibility screening tools, document-generation tools, user dashboards, Briefcase features, partner landing pages, partner dashboards, communications, and related services (collectively, the "Services").

RCAP is designed to help people access record-clearing information, guided intake, self-help document preparation, filing instructions, and related support. Because record-clearing matters may involve highly sensitive personal information, we treat RCAP data with heightened care.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

1. Important Notice About LegalEase, Legal Information, and Sensitive Data

LegalEase is not a law firm unless expressly stated in a separate written agreement signed by LegalEase and a licensed attorney or law firm. RCAP provides legal information, guided self-help tools, document-preparation support, technology-enabled intake, and related services. RCAP does not provide legal advice, does not create an attorney-client relationship, and does not guarantee eligibility, filing acceptance, court approval, expungement, sealing, pardon, set-aside, nondisclosure, or any other legal outcome.

Information you provide to RCAP may include sensitive information about criminal records, arrests, charges, convictions, court history, case numbers, demographic information, identity information, financial information, government identification, uploaded documents, and communications with us.

Please do not provide information that is not requested or reasonably necessary for your use of the Services.

2. Information We Collect

We may collect the following categories of information.

A. Identity and Contact Information

This may include your name, email address, phone number, mailing address, date of birth, username, account credentials, and other information used to identify or communicate with you.

B. RCAP Intake and Record-Relief Information

This may include information about arrests, citations, charges, convictions, dispositions, sentences, probation, parole, fines, fees, restitution, court names, counties, jurisdictions, case numbers, docket information, dates, agencies involved, prior filings, pending cases, outstanding obligations, immigration-related concerns, and other information relevant to a record-clearing workflow.

C. Uploaded Documents and Files

This may include court records, rap sheets, background checks, identification documents, proof of completion, certificates, letters, forms, screenshots, images, PDFs, or other documents you upload or submit.

D. Wilma Chat, Form Responses, and Communications

This may include questions, answers, chat messages, intake responses, support requests, emails, text messages, call notes, feedback, and other communications with LegalEase or RCAP.

E. Generated Documents and Briefcase Content

This may include petitions, motions, declarations, affidavits, cover sheets, filing instructions, court packets, drafts, saved forms, user notes, and documents stored in your RCAP Briefcase.

F. Partner-Related Information

If you access RCAP through a partner organization, co-branded page, referral link, clinic, campaign, or sponsored program, we may collect information showing your association with that partner, your referral source, your program status, and your progress through the RCAP workflow.

G. Payment and Transaction Information

If fees are charged, we or our payment processors may collect billing name, billing address, payment method details, transaction status, receipts, refunds, chargeback information, and related financial records. We do not intentionally store full credit card numbers on our own systems.

H. Device, Usage, and Technical Information

We may collect IP address, browser type, device type, operating system, referring URL, pages viewed, timestamps, session data, log files, approximate location derived from IP address, error reports, security events, and usage analytics.

I. Cookies and Similar Technologies

We may use cookies, pixels, local storage, session tokens, and similar technologies to operate the Services, authenticate users, remember preferences, prevent fraud, improve performance, measure usage, and support security.

J. Information From Third Parties

We may receive information from partner organizations, referral sources, service providers, courts or public-record sources you direct us to use, identity verification providers, payment processors, analytics providers, email or messaging providers, or other third parties involved in delivering the Services.

3. Sensitive Information

RCAP may collect and process sensitive personal information, including information related to criminal history, court records, government identification, demographic information, financial information, precise information you voluntarily provide in intake, and uploaded documents.

We use sensitive information only as reasonably necessary to provide RCAP, generate documents, support your account, comply with law, prevent fraud or abuse, protect the Services, improve service quality, and perform other purposes disclosed to you.

We do not sell sensitive personal information. We do not use sensitive RCAP intake data for targeted advertising.

4. How We Use Information

We may use information to:

1. Operate, maintain, secure, and improve the Services.
2. Create, manage, authenticate, and support user accounts.
3. Conduct RCAP intake and possible eligibility screening.
4. Generate self-help documents, court packets, instructions, and Briefcase materials.
5. Save your progress and allow you to return later.
6. Provide customer support and respond to inquiries.
7. Communicate with you about your account, intake, documents, payments, security, or program updates.
8. Coordinate with partner organizations where permitted by this Privacy Policy, your consent, a program-specific notice, or applicable law.
9. Process payments, refunds, receipts, and billing support.
10. Detect, investigate, and prevent fraud, abuse, unauthorized access, security incidents, spam, and misuse.
11. Debug, analyze, test, and improve the accuracy, safety, usability, and performance of RCAP.
12. Comply with legal obligations, court orders, subpoenas, valid government requests, and regulatory requirements.
13. Enforce our Terms and Conditions and other agreements.
14. Protect the rights, safety, property, and security of LegalEase, users, partners, courts, service providers, and the public.

5. Use of AI and Automation

RCAP may use artificial intelligence, automation, rules-based logic, and document-generation systems to support intake, provide general legal information, identify possible record-relief pathways, organize user answers, generate drafts, and prepare self-help documents.

AI-generated or automated outputs may be incomplete, incorrect, outdated, or not appropriate for your specific situation. RCAP does not make final legal determinations. You are responsible for reviewing all information, forms, filings, and instructions before using or submitting them. You should consult a licensed attorney if you need legal advice.

We do not use your RCAP intake responses, uploaded documents, criminal-record information, or generated documents to train public AI models. Where we use third-party AI or infrastructure providers, we require them to process RCAP data only to provide services to us and not to use sensitive RCAP content for their own model training except where expressly permitted by you or required by law.

6. How We Share Information

We may share information in the following circumstances.

A. With Service Providers

We may share information with vendors, contractors, processors, and service providers who help us operate the Services, including hosting providers, database providers, authentication providers, payment processors, email and messaging providers, analytics providers, security tools, customer support tools, document-generation tools, AI infrastructure providers, and professional advisors.

These providers are authorized to use information only as necessary to provide services to us or as otherwise permitted by contract or law.

B. With Partner Organizations

If you access RCAP through a partner organization, referral link, clinic, co-branded landing page, sponsored campaign, or community program, we may share limited information with that partner, such as your name, contact information, referral source, program status, intake-started status, intake-completed status, packet-ready status, appointment status, or other operational information needed to administer the program.

We do not share detailed criminal-record information, uploaded court documents, full intake responses, or generated legal packets with a partner organization unless one of the following applies:

1. You clearly authorize us to share that information.
2. The partner is directly helping you complete the RCAP process and the sharing is reasonably necessary.
3. The sharing is described in a program-specific notice.
4. The sharing is required by law or necessary to protect safety, security, or legal rights.

C. With Attorneys, Legal Aid Providers, Clinics, or Referral Partners

If you request a referral, request attorney review, participate in a legal clinic, or authorize us to connect you with legal help, we may share relevant information with the attorney, legal aid organization, clinic, or referral provider.

Any attorney-client relationship, if one is formed, is between you and that attorney or legal services provider, not automatically with LegalEase.

D. With Courts, Agencies, or Filing Recipients

If you ask us to help prepare, transmit, file, mail, or submit documents, we may share information with courts, clerks, law enforcement agencies, prosecutors, government agencies, mailing providers, e-filing systems, or other recipients necessary to complete the requested action.

Unless we expressly agree in writing to perform filing or submission services, RCAP document generation alone does not mean LegalEase has filed anything for you.

E. For Legal Compliance and Safety

We may disclose information if we believe disclosure is reasonably necessary to comply with law, regulation, subpoena, court order, legal process, government request, or professional obligation; to enforce our agreements; to investigate fraud, abuse, or security issues; or to protect the rights, safety, property, or security of LegalEase, users, partners, service providers, or others.

F. Business Transfers

If LegalEase is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, information may be transferred as part of that transaction, subject to appropriate protections.

G. Aggregated or De-Identified Information

We may use and share aggregated, anonymized, or de-identified information that does not reasonably identify you, including program metrics, usage statistics, service performance, completion rates, jurisdiction-level trends, and impact reporting.

7. Partner Dashboards and Program Metrics

RCAP partner dashboards are intended to show program-level and operational information. Partner dashboards may display aggregate metrics such as intake starts, intake completions, packet generation, saved-for-return status, referral activity, and similar program information.

Where individual-level status information is displayed to a partner, we limit the information to what is reasonably necessary for the partner's role and the user's participation in that program. We use access controls intended to prevent one partner from viewing another partner's data.

8. Cookies, Analytics, and Tracking

We may use cookies and similar technologies for essential functions, authentication, security, fraud prevention, user preferences, analytics, performance monitoring, and service improvement.

We do not use sensitive RCAP intake data for targeted advertising. If we use analytics tools, we configure them where reasonably possible to limit collection of sensitive information and avoid sending sensitive intake responses, criminal-record information, uploaded documents, or generated legal documents into advertising systems.

You may be able to control cookies through your browser settings. Disabling cookies may affect the functionality of the Services.

9. Bot Detection and Security

Bot Detection and Security. To protect our services from automated abuse and keep them available for the people who need them, we use Cloudflare Turnstile, a privacy-focused bot-detection tool provided by Cloudflare, Inc. When you interact with certain features, including our chat assistant, Turnstile runs automatically and analyzes technical signals from your browser and device, such as your IP address, browser type, and similar characteristics, to tell human visitors apart from automated bots. According to Cloudflare, these signals are used solely to detect and block bots, not to identify, profile, or track individuals, and Cloudflare states it cannot directly identify individuals from this data. This processing is governed by the Cloudflare Turnstile Privacy Addendum (https://www.cloudflare.com/turnstile-privacy-policy/). We do not use Turnstile to track you across websites or for advertising.

10. Data Retention

We retain information for as long as reasonably necessary to provide the Services, maintain your account, preserve your Briefcase, comply with legal and accounting obligations, resolve disputes, enforce agreements, prevent fraud or abuse, maintain security, and support legitimate business purposes.

Because RCAP may involve legal documents and user-requested record-relief packets, we may retain certain information for a period reasonably necessary to allow users to retrieve documents, verify transaction history, respond to support requests, and maintain program integrity.

You may request deletion of your information as described below. We may deny or limit deletion requests where retention is necessary for legal compliance, security, fraud prevention, dispute resolution, financial records, service completion, or other lawful purposes.

11. Security

We use administrative, technical, and organizational safeguards designed to protect information, including access controls, authentication, encryption in transit, restricted administrative access, logging, monitoring, and service-provider controls.

No system can be guaranteed to be completely secure. You are responsible for protecting your account credentials, using secure devices, logging out of shared devices, and notifying us immediately if you believe your account or information has been compromised.

12. Your Choices and Privacy Rights

Depending on where you live, you may have the right to:

1. Access or know what personal information we collect, use, disclose, or share.
2. Request correction of inaccurate information.
3. Request deletion of certain information.
4. Request a copy of certain information in a portable format.
5. Opt out of certain disclosures, sales, sharing, targeted advertising, or profiling where applicable.
6. Limit certain uses or disclosures of sensitive personal information where applicable.
7. Appeal a denied privacy request where applicable.
8. Withdraw consent where processing is based on consent.

To submit a privacy request, contact us at:

Email: info@legalease.law

Mail: 907 W. Peace Street, Canton, MS 39046

We may need to verify your identity before processing a request. We will not discriminate against you for exercising privacy rights, though some requests may limit our ability to provide the Services.

13. State Privacy Notices

Certain U.S. state privacy laws may provide additional rights. These rights vary by state and may depend on whether LegalEase is subject to the law, the type of data involved, and how the data is processed.

For purposes of state privacy laws, we do not sell personal information for money. We do not sell sensitive RCAP intake data. We do not knowingly use sensitive RCAP intake data for targeted advertising. If our practices change, we will update this Privacy Policy and provide required notices or choices.

14. California Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended, including the right to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and be free from discrimination for exercising your rights.

Categories of personal information we may collect include identifiers, contact information, internet or network activity, geolocation approximated from IP address, payment information, professional or program-related information, sensitive personal information, communications, user-generated content, and inferences used to operate or improve the Services.

We do not sell sensitive RCAP information. We do not knowingly sell or share personal information of consumers under 16.

To exercise California rights, contact us at info@legalease.law.

15. Children and Minors

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

RCAP is generally intended for adults or legally authorized users. If a minor seeks record-relief help, a parent, guardian, attorney, or authorized representative may be required depending on the jurisdiction and court process.

16. Public Records and Third-Party Sources

Some record-relief information may come from public court records, law enforcement records, public databases, user-provided documents, or third-party sources. Public-record information may be incomplete, outdated, inaccurate, or inconsistent across systems.

LegalEase does not control court, law enforcement, or government databases and cannot guarantee that information appearing in those systems is accurate, updated, sealed, expunged, removed, or corrected.

17. Third-Party Links and Services

The Services may link to third-party websites, courts, government agencies, partner organizations, payment processors, legal aid providers, attorneys, or other resources. We are not responsible for the privacy practices, security, content, or services of third parties. Your use of third-party services is governed by their policies and terms.

18. International Users

The Services are intended primarily for users located in the United States. If you access the Services from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your location.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised "Last Updated" date. If we make material changes, we may provide additional notice by email, in-app notice, website notice, or other reasonable means.

Your continued use of the Services after an updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy.

20. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at:

LegalEase

Attn: Privacy

Email: info@legalease.law

Mail: 907 W. Peace Street, Canton, MS 39046