LegalEase Terms and Conditions

1Relationship to Product-Specific Terms

LegalEase operates and supports multiple products, workflows, partner programs, and websites. Some products, order forms, partner agreements, subscriptions, pilots, or services may have additional terms, product-specific terms, service descriptions, statements of work, or written agreements.

If product-specific terms conflict with these Terms, the product-specific terms control for that product or service. All other provisions of these Terms remain in effect.

2Important Legal Disclaimers

Please read this section carefully.

A. LegalEase Is Not a Law Firm

Unless expressly stated in a separate written agreement with a licensed attorney or law firm, LegalEase is not a law firm, does not provide legal representation, does not act as your attorney, and does not create an attorney-client relationship with you.

Using the Services, submitting information, receiving automated outputs, using AI-assisted features, downloading documents, communicating with support, or interacting with a LegalEase product does not create an attorney-client relationship.

B. No Legal Advice

The Services may provide general information, self-help tools, document automation, guided workflows, educational content, checklists, AI-assisted explanations, and operational support. The Services do not provide legal advice, legal opinions, legal strategy, attorney judgment, or a substitute for advice from a licensed attorney.

You should consult a licensed attorney if you need legal advice, have questions about your rights, face deadlines, have a complex matter, have immigration consequences, have pending court proceedings, are unsure what to file, need representation, or need someone to evaluate your specific situation.

C. No Government Affiliation

LegalEase is not a court, government agency, law enforcement agency, prosecutor's office, public defender's office, clerk's office, legal aid organization, or official government website unless expressly stated in writing for a specific program.

We cannot grant, deny, seal, expunge, dismiss, approve, file, adjudicate, or otherwise decide any legal matter. Courts, agencies, clerks, judges, and other government officials make those decisions.

D. No Guarantee

We do not guarantee any legal outcome, court outcome, agency outcome, application outcome, filing acceptance, approval, eligibility determination, record clearing, debt reduction, claim approval, divorce outcome, custody outcome, settlement outcome, refund, benefit, or other result.

Any estimate, screening result, workflow result, explanation, document, checklist, or AI-assisted response is informational and may be incomplete, inaccurate, outdated, or unsuitable for your specific situation.

E. You Are Responsible for Review and Filing

Unless a separate written agreement expressly says otherwise, you are responsible for reviewing all information and documents before using them, confirming accuracy, signing, notarizing, filing, serving, mailing, uploading, paying required fees, attending hearings, meeting deadlines, and responding to court or agency notices.

3Description of the Services

The Services may include:

1. Legal-technology and self-help tools.
2. Guided intake and eligibility screening.
3. Document preparation and automation.
4. AI-assisted explanations, summaries, and workflow support.
5. Client portals, briefcases, dashboards, and document storage.
6. Partner dashboards and program-management tools.
7. Educational articles, guides, checklists, and templates.
8. Payment, billing, subscription, and checkout tools.
9. Referrals or connections to attorneys, legal aid organizations, community organizations, or other providers.
10. Marketing pages, newsletters, events, pilots, and product updates.

Available features may vary by product, jurisdiction, partner, user type, program, service package, and account status.

We may modify, add, remove, suspend, or discontinue Services at any time.

4AI-Assisted Features

The Services may include AI-assisted features, including assistants, chat tools, intake guides, document helpers, summarizers, support tools, and automated workflow features.

AI-assisted features may produce inaccurate, incomplete, outdated, or misleading information. They may misunderstand your facts, omit important issues, or fail to identify relevant rules.

You agree not to rely solely on AI-assisted outputs for legal, financial, medical, safety, immigration, employment, housing, benefits, or other important decisions.

AI-assisted features are not lawyers, do not provide legal advice, do not create an attorney-client relationship, and do not guarantee outcomes.

We may monitor, test, restrict, modify, suspend, or disable AI-assisted features for quality, safety, security, abuse prevention, compliance, or operational reasons.

5User Responsibilities

You agree to:

1. Provide accurate, complete, current, and truthful information.
2. Review all information, forms, documents, outputs, instructions, and filing materials before using them.
3. Correct errors promptly.
4. Use the Services only for yourself, your organization, or someone you are legally authorized to assist.
5. Obtain all required consent before submitting another person's information.
6. Comply with applicable laws, court rules, agency rules, filing requirements, service requirements, payment requirements, and deadlines.
7. Maintain copies of documents you submit, file, receive, or generate.
8. Protect your account credentials.
9. Promptly notify us of suspected unauthorized access.
10. Use independent judgment and consult qualified professionals when needed.

You are responsible for consequences caused by inaccurate information, incomplete information, missed deadlines, failure to file, failure to serve, failure to pay fees, failure to attend hearings, failure to respond to notices, or failure to follow court or agency instructions.

6Accounts

You may need an account to use certain Services. You agree to provide accurate account information and keep it updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

We may suspend, restrict, or terminate your account if we believe you violated these Terms, misused the Services, created risk, failed to pay, provided false information, attempted unauthorized access, or used the Services unlawfully.

7Partner and Co-Branded Services

Some Services may be offered through or with partner organizations, including nonprofits, legal aid organizations, community organizations, workforce programs, schools, employers, clinics, government programs, funders, or other partners.

Unless expressly stated in a written agreement, partner organizations are not our agents, employees, attorneys, representatives, or affiliates, and we are not responsible for their acts, omissions, advice, services, statements, or obligations.

If you use a partner-supported Service, certain information may be shared with the partner as described in our Privacy Policy or at the time of collection.

8Attorney Referrals and Legal Services

The Services may provide information about attorneys, legal aid organizations, clinics, law firms, or other legal service providers.

Unless expressly stated in a separate written attorney engagement agreement, LegalEase does not provide legal representation. Any attorney-client relationship is between you and the attorney, law firm, or legal service provider that separately agrees to represent you.

We do not guarantee that any attorney or legal service provider will accept your matter, provide representation, file documents, appear in court, meet deadlines, or achieve any outcome.

9Payments, Billing, and Refunds

Prices, products, packages, subscriptions, and features are displayed at checkout, in the applicable order form, or in the applicable written agreement.

By purchasing a Service, you authorize LegalEase and our payment processor to charge the payment method you provide.

Unless otherwise stated at checkout or in a product-specific agreement, fees paid for personalized document preparation, intake processing, generated documents, downloaded packets, completed services, custom workflow configuration, partner setup, implementation work, subscriptions, or digital products are non-refundable to the maximum extent permitted by law.

If you believe there is an error in your purchase, contact info@legalease.law promptly. We may, in our discretion, provide corrections, credits, or refunds where appropriate or required by law.

Court fees, filing fees, service fees, notary fees, postage, copying costs, fingerprint fees, background check fees, government fees, third-party fees, attorney fees, and other outside costs are not included unless expressly stated.

If a document or output contains an error caused by our system, our obligation is limited to making commercially reasonable efforts to correct the document or output after receiving notice from you. We are not responsible for missed deadlines, court fees, attorney fees, rejected filings, denied requests, or other consequences unless required by law.

You agree not to submit false payment disputes or chargebacks. We may suspend access for unpaid, disputed, reversed, fraudulent, or charged-back transactions.

10Subscriptions and Automatic Renewals

If we offer subscriptions, memberships, recurring billing, or automatically renewing services, the applicable price, billing interval, renewal terms, cancellation process, and any trial terms will be disclosed at or before checkout.

By enrolling in a subscription or automatic renewal, you authorize recurring charges until you cancel.

You may cancel according to the instructions provided in your account, checkout terms, receipt, product-specific terms, or by contacting info@legalease.law.

Cancellation stops future charges but does not automatically refund prior charges unless required by law or expressly stated in the applicable offer.

11Communications Consent

You agree that we may contact you by email, phone, text message, mail, in-app message, or other communication method you provide for account, service, transactional, security, support, legal, or administrative purposes.

If you opt in to marketing communications, we may send promotional messages. You may unsubscribe from marketing emails at any time.

Text message and data rates may apply. You may opt out of marketing text messages by following the instructions in the message. Opting out of marketing communications does not stop transactional, account, security, or legal notices.

12Electronic Signatures and Records

You consent to receive notices, disclosures, agreements, receipts, policies, and other records electronically.

You agree that electronic signatures, clicks, checkboxes, typed names, account actions, and electronic acknowledgments may have the same legal effect as handwritten signatures where permitted by law.

You are responsible for maintaining hardware, software, internet access, and an email account necessary to access electronic records.

You may request a paper copy of certain records by contacting info@legalease.law. We may charge a reasonable fee where permitted by law.

13Privacy

Our Privacy Policy explains how we collect, use, disclose, retain, and protect information. By using the Services, you acknowledge our Privacy Policy.

Do not submit information you are not authorized to provide. Do not submit another person's information unless you have legal authority or consent.

14Prohibited Uses

You agree not to:

1. Use the Services for unlawful, fraudulent, abusive, deceptive, harmful, or unauthorized purposes.
2. Submit false, misleading, defamatory, infringing, confidential, private, or unlawful information.
3. Impersonate another person or misrepresent your authority.
4. Access another user's account, dashboard, partner portal, or information without authorization.
5. Interfere with, disrupt, overload, scrape, crawl, reverse engineer, or attack the Services.
6. Bypass security, authentication, access controls, rate limits, or usage restrictions.
7. Upload malware, spyware, viruses, or harmful code.
8. Use the Services to provide unauthorized legal services to others.
9. Use the Services to make employment, housing, credit, insurance, criminal justice, benefits, or similar eligibility decisions about another person.
10. Use the Services as a consumer reporting agency or for purposes regulated by the Fair Credit Reporting Act.
11. Resell, sublicense, copy, distribute, or commercially exploit the Services without written permission.
12. Use outputs to harass, intimidate, defame, discriminate against, or harm another person.
13. Violate any applicable court order, law, rule, regulation, or third-party right.
14. Submit sensitive information unless reasonably necessary for the Service you request.
15. Use automated systems to extract data, content, templates, workflows, or outputs from the Services without permission.

15Intellectual Property

The Services, including software, workflows, templates, content, designs, branding, logos, text, graphics, forms, document logic, databases, code, and other materials, are owned by LegalEase or its licensors and are protected by intellectual property and other laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your personal, internal, or authorized partner use.

You may use documents generated for you through the Services for your own matter or authorized program purpose. You may not copy, resell, publish, distribute, reverse engineer, or create competing products from our templates, workflows, software, designs, document logic, or proprietary materials.

All LegalEase names, logos, marks, and branding are trademarks or service marks of LegalEase or its licensors. You may not use them without written permission.

16User Content

"User Content" means information, documents, answers, files, messages, feedback, and materials you submit to the Services.

You retain ownership of your User Content. You grant us a limited license to host, process, store, reproduce, display, modify, transmit, use, and create derivative materials from User Content as reasonably necessary to provide, operate, secure, improve, and support the Services, comply with law, and enforce these Terms.

You represent that you have all rights and permissions necessary to submit User Content and grant this license.

We may remove or restrict User Content if we believe it violates these Terms, law, third-party rights, security requirements, or platform integrity.

17Feedback, Reviews, and Testimonials

If you provide suggestions, ideas, comments, bug reports, testimonials, or feedback, we may use them without restriction or compensation unless otherwise agreed in writing.

You agree that any review or testimonial you provide will reflect your honest experience and will not be false, misleading, fabricated, AI-generated to misrepresent a real experience, or submitted on behalf of someone else without authorization.

Nothing in these Terms prohibits you from making honest reviews or statements about our products, services, or conduct.

We may remove content submitted to our own platforms if it is unlawful, false, misleading, abusive, spam, confidential, private, infringing, or unrelated to the Services.

18Third-Party Services and Links

The Services may integrate with or link to third-party services, including courts, government websites, payment processors, authentication providers, cloud providers, analytics providers, partner organizations, attorneys, legal service providers, social media platforms, and other websites.

We are not responsible for third-party content, policies, security, availability, acts, omissions, fees, or services. Your use of third-party services may be governed by separate terms and privacy policies.

19Service Availability and Changes

We may modify, suspend, discontinue, restrict, or update the Services at any time. We may change workflows, products, features, prices, forms, templates, content, availability, or eligibility for access.

We are not liable for downtime, interruptions, delays, errors, data loss, discontinued features, or inability to access the Services, except where prohibited by law.

20Disclaimers of Warranties

To the maximum extent permitted by law, the Services are provided "as is," "as available," and "with all faults."

We disclaim all warranties, express, implied, statutory, or otherwise, including warranties of accuracy, completeness, reliability, availability, merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not warrant that:

1. The Services will be uninterrupted, secure, timely, accurate, complete, or error-free.
2. Any content, document, workflow, checklist, output, AI-assisted response, or explanation will be correct or sufficient.
3. Any court, agency, clerk, judge, official, organization, or third party will accept, process, approve, grant, or act on any document or request.
4. Any legal, financial, administrative, family, record-clearing, claims, or other outcome will occur.
5. Any AI-assisted feature will be accurate, current, complete, or appropriate for your situation.
6. Any defects or errors will be corrected.
7. The Services will meet your expectations or needs.

Some jurisdictions do not allow certain warranty disclaimers, so some disclaimers may not apply to you.

21Limitation of Liability

To the maximum extent permitted by law, LegalEase and our officers, directors, employees, contractors, agents, affiliates, partners, licensors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost opportunities, lost data, reputational harm, emotional distress, legal consequences, missed deadlines, rejected filings, denied petitions, court fees, attorney fees, third-party database issues, or other losses, even if we were advised of the possibility of such damages.

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to the Services or these Terms will not exceed the greater of:

1. The amount you paid LegalEase for the specific Service giving rise to the claim during the six months before the claim arose; or
2. One hundred dollars ($100).

These limitations apply to all claims, whether based on contract, tort, negligence, strict liability, statute, warranty, or any other legal theory.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

22Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless LegalEase and our officers, directors, employees, contractors, agents, affiliates, partners, licensors, and service providers from and against claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:

1. Your use or misuse of the Services.
2. Your User Content.
3. Your violation of these Terms.
4. Your violation of law or third-party rights.
5. Your unauthorized submission of another person's information.
6. Your filing, non-filing, submission, use, or reliance on documents or outputs generated through the Services.
7. Your fraud, misrepresentation, negligence, or misconduct.

This indemnity does not apply to the extent prohibited by law or to claims caused solely by our gross negligence or willful misconduct.

23Dispute Resolution; Informal Process

Before filing a claim, you and LegalEase agree to try to resolve disputes informally.

A party asserting a dispute must send written notice describing the dispute, requested relief, and contact information.

Notices to LegalEase must be sent to:

LegalEase Incorporated

907 Peace Street

Canton, MS 39046

Email: info@legalease.law

We will attempt to resolve the dispute within 30 days after receiving notice. Either party may seek relief in small claims court or proceed to arbitration after the informal period ends, unless emergency injunctive relief is necessary.

24Binding Arbitration

Please read this section carefully. It affects your legal rights.

Except for disputes that qualify for small claims court, requests for emergency injunctive relief, or claims that cannot be arbitrated as a matter of law, you and LegalEase agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, your account, your purchase, your documents, your communications with us, or your relationship with us will be resolved by binding individual arbitration.

The Federal Arbitration Act governs this arbitration agreement.

Arbitration will be administered by the American Arbitration Association under its applicable Consumer Arbitration Rules, unless the parties agree otherwise or unless AAA is unavailable or declines administration. If AAA is unavailable or declines administration, the parties will work in good faith to select a comparable arbitration provider.

Arbitration may be conducted by video conference, telephone, written submissions, or in person as determined by the arbitrator and applicable rules.

The arbitrator may award the same individual relief that a court could award, subject to these Terms. The arbitrator will have authority to decide all issues, except that a court will decide issues relating to the enforceability, validity, or scope of the class action waiver.

Each party will bear its own attorneys' fees and costs unless applicable law or arbitration rules provide otherwise. Arbitration fees will be handled under the applicable arbitration rules.

25Class Action Waiver

You and LegalEase agree to bring claims only in an individual capacity and not as a plaintiff, class member, representative, or private attorney general in any class action, collective action, consolidated action, representative action, or mass action.

The arbitrator may not consolidate claims or preside over any class, collective, consolidated, representative, or mass proceeding unless both parties agree in writing.

If the class action waiver is found unenforceable as to a particular claim or request for relief, that claim or request must be severed and brought in court, while the remaining claims must be arbitrated to the maximum extent permitted by law.

26Small Claims Court

Either party may bring an individual claim in small claims court if the claim qualifies and remains in small claims court.

27Arbitration Opt-Out

You may opt out of the arbitration agreement by sending written notice within 30 days after you first accept these Terms.

Your opt-out notice must include your name, email address, mailing address, and a clear statement that you opt out of the arbitration agreement in the LegalEase Terms and Conditions.

Send the opt-out notice to:

LegalEase Incorporated

907 Peace Street

Canton, MS 39046

Email: info@legalease.law

Opting out of arbitration does not affect any other part of these Terms.

28Governing Law and Venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the arbitration agreement.

For disputes not subject to arbitration and not brought in small claims court, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in Delaware, unless applicable consumer law requires a different forum.

29Termination

You may stop using the Services at any time.

We may suspend, restrict, or terminate your access to the Services at any time if we believe you violated these Terms, created risk, failed to pay, misused the Services, submitted false information, violated law, infringed rights, attempted unauthorized access, or harmed platform integrity.

After termination, provisions that by their nature should survive will survive, including intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, dispute resolution, arbitration, class action waiver, governing law, and miscellaneous terms.

30Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last Updated" date and may provide notice by email, website notice, account notice, or other reasonable means.

Your continued use of the Services after updated Terms become effective means you accept the updated Terms.

If you do not agree to updated Terms, stop using the Services.

31Miscellaneous

These Terms, together with the Privacy Policy and any applicable order form, product-specific terms, or written agreement, are the entire agreement between you and LegalEase regarding the Services.

If any provision is found unenforceable, the remaining provisions will remain in effect.

Our failure to enforce any provision is not a waiver.

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, asset sale, financing, or by operation of law.

Headings are for convenience only.

The word "including" means "including without limitation."

32Contact

Questions about these Terms should be sent to:

LegalEase Incorporated

907 Peace Street

Canton, MS 39046

Email: info@legalease.law